Shipping policy

 

All orders are dispatched from Sydney, Australia within 1–3 business days. All orders include a tracking number.

Australia

Method Estimated Delivery Cost
Standard 2–6 business days $10.00 AUD (free on orders over $250 AUD)
Express 1–3 business days $15.00 AUD (free on orders over $250 AUD)

New Zealand

Method Estimated Delivery Cost
Standard 5–8 business days $15.00 AUD (free on orders over $300 AUD)
Express 3–5 business days $20.00 AUD (free on orders over $300 AUD)

USA & Canada

Method Estimated Delivery Cost
Standard 5–8 business days $25.00 AUD
Express 3–5 business days $35.00 AUD

UK

Method Estimated Delivery Cost
Standard 5–8 business days $30.00 AUD
Express 3–5 business days $40.00 AUD                                                        

Rest Of The World**

**Iceland, Japan, Liechtenstein, Monaco, Norway, Qatar, Saudi Arabia, Singapore, South Korea, Switzerland, United Arab Emirates**

Method Estimated Delivery Cost
Standard 5–8 business days $35.00 AUD
Express 3–5 business days $45.00 AUD

Worldwide Shipping

We are diligently working to expand worldwide shipping. If your country isn’t available yet, let us know where you're shopping from by contacting us, as we’re using customer requests to help prioritise our next destinations.

Pre-Orders

Items available for pre-order will have estimated dispatch dates listed on the product page. While we aim to meet these dates, delays may occasionally occur. If this happens, we'll notify you via email as soon as possible.

Shipping Delays

Delivery timeframes are estimates only. Once your order has been dispatched, delays caused by Australia Post, customs, weather, or peak periods are outside of our control.

Lost Packages

All orders include tracked shipping. If your parcel appears lost or significantly delayed, please contact us and we'll assist you.

Customs & Duties

International orders may be subject to customs duties, taxes, or import fees. These charges are the responsibility of the customer.

Incorrect Shipping Address

Please ensure your shipping address is correct before placing your order. Additional shipping charges may apply if a parcel is returned due to an incorrect address.

Questions?

If you have any questions about your order, please contact us.